PRIVACY POLICY

MattPro® GmbH Germany recognizes that many people who visit our Web site are concerned about how personal information they provide online is maintained and used by MattPro®. To address these concerns and to demonstrate our firm commitment to privacy, we have developed and implemented this privacy policy so you will know how MattPro® gathers and provides information. Please review our privacy policy from time to time as we may update or change it periodically.

GATHERING AND USE OF INFORMATION

MattPro® collects personally identifiable information from visitors to our sites solely on a voluntary basis. Such personally identifiable information may include your name, postal address, credit/debit card information, e-mail address, company name and/or telephone numbers, etc., (collectively referred to herein as “Personal Information”). We will never sell, transfer or disclose any Personal Information we gather at our Web sites to any third parties without your prior consent, except in cases when we believe in good faith that we have a legal obligation to disclose such Personal Information. We collect Personal Information primarily for the following reasons: 1) to e-mail consumers with updates and news, 2) to send out promotional materials, 3) for use in our online and off-line marketing and advertising campaigns, 4) to collect payment for purchases made in our online store, 5) to coordinate product deliveries. There may be times when we share aggregate information about our users (for example, the percent of male and female visitors to our sites) with advertisers, business partners, sponsors, and other third parties in any effort to customize or enhance the content and advertising on our sites for our users.

ABOUT OTHER PRIVACY LAWS

MattPro® GmbH Germany abides by many privacy laws in the United States and around the world, including the Safe Harbor framework as set forth by the United States Department of Commerce regarding the collection, use and retention of information collected from European Union countries.

COOKIES/IP ADDRESSES

Like many companies, MattPro may use “cookie” technology to track customer visits through our sites. Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes. They enhance the online experience by saving your preferences while you are visiting a particular site. The cookies MattPro uses do not contain any personally identifying information and cannot profile your system or collect information from your hard drive. And although you may receive cookies from many different sites, each cookie can only be read by the Web server that originally issued it. You are not even identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.

MattPro uses your IP address in two ways: to help diagnose problems with our server and to administer our Web sites, and also to gather broad demographic information.

CHOICE/OPT-OUT

Our sites will provide users the opportunity to opt out of receiving communications from us at the point where we request information about the visitor. Simply follow the procedure outlined at each site. Likewise, we will provide users with the opportunity to change any personal information previously provided, or to opt out of receiving future email communication from us.

HOW TO CONTACT US

If you have any questions about this Privacy Policy, the Legal Policy, the practices of this site, your dealings with this website, or your personal information, please contact us via email, phone or mail.

MattPro® GmbH

Am Thurbruch 3 | 17429 Benz | Germany

Mr. Martin Fromholz

Consumer Affairs:

+49 38379 990 999 (Germany)
+49 176 7020 8857 (Germany)

E-Mail: deutschland@matt-pro.com

App Login | Copyright | App Description

By clicking "Login/Continue" I accept the MattPro® App End User License Agreement (EULA). I have taken note of the privacy and security information using the machine.

Provider

MattPro®

Am Thurbruch 3, 17429 Benz OT Labömitz Germany

Phone: +49 (0)38379 990999E-mail: deutschland@matt-pro.com

Represented by the managing directors: Mr. Martin Fromholz.

Commercial register Stralsund, No. HRB 21353 Sales tax identification number: DE 334107623

App description and copyright

The MattPro App supports you in all topics related to cleaning with the MattPro® TwinPower. You always have an overview: A dashboard shows the runtime of items to be cleaned and items still to be cleaned. You can add hotels or objects and then equip them with items. The cleaning, irradiation time, image proofs, date and time as well as GPS data are processed via the MattPro® App as proof of the correct service. This app explanation in no case replaces the printed operating instructions.

In this app you will find the technical data sheets and certificates which are property of MattPro® GmbH, all texts, pictures, graphics, sound, video and animation files as well as their arrangements are subject to copyright and other laws protecting intellectual property. They may not be copied for commercial use or distribution, nor may they be modified and used on/in other websites, apps or other digital content. Some MattPro digital offerings also contain material that is subject to the copyright of those who provided it. Copyright 2025 MattPro® GmbH. All rights reserved.

Legal:

AUTOMATIC UPDATES: MattPro® does not warrant that the functions and features of the App will operate uninterrupted or error-free at all times, that defects will be corrected, or that they are free of viruses or harmful components. MattPro® makes no warranty or representation regarding the use of the App and MattPro® TwinPower in terms of accuracy, correctness, reliability or otherwise. Interruptions will occur from time to time for many reasons, such as outages and/or periodic maintenance. You understand and agree that your use of the App and the associated MattPro® TwinPower is at your own risk and responsibility. You are solely responsible for any damage or loss of data that may result from the application and or use.

We will from time to time make upgrades, updates, corrections, bug fixes and other changes to the App and the associated MattPro® Twin Power as an update. These updates may be installed automatically in the App without separate notice or additional consent being requested. You agree to these automatic updates. If you do not want these automatic updates, you have the right to cancel your account and stop using the app and/or the associated MattPro® TwinPower. If you do not cancel a previously created account, you will receive the updates automatically. You acknowledge that you may need to install updates in order to use the Service and agree to promptly install the updates we provide.

For updates to the connected MattPro® TwinPower, Customer Service will ask for your consent before installation. The device must be connected to the Internet via a LAN cable and a PC for the update. If you do not want your TwinPower to be updated, you have the right to refuse the update in writing to Customer Service. Continued use of the app and the associated MattPro® TwinPower may no longer function properly without updates. This is deemed as acceptance of these terms and conditions.

LOCATION SERVICES: The App uses technologies that determine and record your current location, either by IP address or other location technologies or by entering your location. By downloading, using or logging into any part of the App, you expressly authorize MattPro to track your device and to record, aggregate, store and display the results of the tracking.